Terms & Conditions
1. Overview
These Terms & Conditions (“Terms”) apply to all coaching services, programs, events, and digital offerings provided by Elese Berthold / Curious Beings (“we”, “us”, “our”).
By booking, purchasing, or participating in any of our services, you agree to these Terms.
2. Services Offered
We offer the following services:
1:1 online coaching sessions
Online group programs and community containers
Online workshops and events
In-person workshops, events, and experiences
The specific details, inclusions, and pricing of each offering are outlined at the time of purchase.
3. Coaching Disclaimer
Coaching is a collaborative, non-clinical process designed to support personal insight, growth, and self-awareness.
Coaching is not therapy, counselling, or medical treatment
We do not diagnose, treat, or cure any mental health or medical conditions
Coaching is not a substitute for professional medical, psychological, or psychiatric care
If you are experiencing significant mental health distress, we encourage you to seek support from a qualified health professional.
4. Client Responsibility
By participating in our services, you acknowledge that:
You are responsible for your own physical, mental, and emotional wellbeing
You participate voluntarily and understand that results vary
Any decisions or actions taken as a result of coaching are your responsibility
We support and guide — we do not make decisions on your behalf.
5. Payments & Pricing
All prices are listed in AUD unless stated otherwise
Payment is required in full at the time of booking or enrolment, unless otherwise agreed
Prices may change at any time; existing bookings will not be affected
Payment processing is handled securely via third-party providers (e.g. Stripe).
6. Cancellations & Rescheduling (1:1 Sessions)
At least 24 hours’ notice is required to cancel or reschedule a 1:1 session
Late cancellations or no-shows may be charged in full
In exceptional circumstances, discretion may be applied
7. Group Programs, Online Events & Communities
Purchases for group programs, online events, and community containers are non-refundable, unless otherwise stated
If you are unable to attend a live session, replays may be provided when applicable (not guaranteed)
We reserve the right to reschedule or cancel programs if necessary
8. In-Person Events
Participation in in-person events is voluntary and at your own risk
You agree to follow any safety guidelines provided
Refunds for in-person events are not guaranteed unless the event is cancelled by us
If an event is cancelled by us, you will be offered a refund or credit.
9. Community Conduct
For any group spaces (online or in-person):
Respectful, inclusive, and confidential behaviour is required
Harassment, discrimination, or disruptive behaviour will not be tolerated
We reserve the right to remove participants from a group without refund if community guidelines are breached
10. Confidentiality
We respect your privacy and confidentiality.
Personal information shared in sessions or group spaces will be kept confidential
Confidentiality may be broken only if required by law or if there is a risk of harm
11. Intellectual Property
All materials provided (including recordings, worksheets, meditations, and written content) are the intellectual property of Elese Berthold / Curious Beings.
Materials are for personal use only
Reproduction, distribution, or sharing without permission is prohibited
12. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any direct or indirect loss arising from participation in our services
You agree to release us from claims relating to your participation
Nothing in these Terms limits rights under Australian Consumer Law.
13. Changes to Terms
We reserve the right to update these Terms at any time.
The most current version will always be available on our website.
14. Governing Law
These Terms are governed by the laws of Victoria, Australia.
15. Contact
For any questions regarding these Terms, please contact:
curiousbeingsyoga@gmail.com