Privacy Policy

Last updated: 05.02.26

Your privacy matters. This Privacy Policy outlines how Elese Berthold / Curious Beings (“we”, “us”, “our”) collects, uses, stores, and protects your personal information in line with the Australian Privacy Principles (APPs).

By using our website, booking services, or participating in our offerings, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information including:

  • Your name, email address, phone number

  • Billing and payment information (processed securely via third-party providers)

  • Information shared during coaching sessions, programs, or community spaces

  • Website usage data (e.g. pages visited, time spent on site)

  • Communications between you and us

We only collect information necessary to provide our services.

2. How We Collect Information

Information may be collected when you:

  • Book a coaching session or event

  • Purchase a program or offering

  • Subscribe to emails or newsletters

  • Complete forms, questionnaires, or intake documents

  • Contact us directly via email or social media

  • Use our website

3. How We Use Your Information

Your information may be used to:

  • Deliver coaching services, programs, and events

  • Communicate with you about bookings, updates, and offerings

  • Process payments and manage accounts

  • Improve our services and website experience

  • Meet legal and administrative requirements

We do not sell or rent your personal information.

4. Sensitive Information

Some information shared during coaching may be personal or sensitive in nature.

This information is treated with care and confidentiality

Coaching is not therapy, diagnosis, or medical treatment

You are responsible for deciding what you share

5. Third-Party Services

We use trusted third-party providers to operate our business, including:

  • Payment processors (e.g. Stripe)

  • Scheduling platforms (e.g. Acuity)

  • Email and communication tools

  • Website hosting and analytics

These providers have their own privacy policies, and we encourage you to review them.

6. Data Storage & Security

  • We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

  • Digital records are stored securely

  • Access is limited to authorised persons

  • No system is completely secure, and you share information at your own risk

7. Confidentiality in Group Spaces

For group programs, communities, and events:

  • We encourage confidentiality and respectful sharing

  • We cannot guarantee the actions of other participants

  • Please use discernment when sharing personal information

8. Access & Correction

You have the right to:

  • Request access to your personal information

  • Request corrections if information is inaccurate or outdated

To do so, please contact us using the details below.

9. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Understand website usage

  • Improve user experience

You can disable cookies in your browser settings if you prefer.

10. Marketing Communications

You may receive emails or updates from us if you have opted in.

You can unsubscribe at any time

We respect your preferences

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

curiousbeingsyoga@gmail.com